Verzendbeleid
.ship-container { max-width: 900px; margin: 0 auto; padding: 40px 20px 60px; font-family: 'Helvetica Neue', Arial, sans-serif; } /* ===== Hero ===== */ .ship-hero { text-align: center; padding: 60px 20px 40px; } .ship-hero h1 { font-family: 'Playfair Display', serif; font-size: 2.6rem; letter-spacing: 3px; margin: 0 0 14px; text-transform: uppercase; color: #1a1a1a; } .ship-hero .subtitle { font-family: 'Playfair Display', serif; font-style: italic; color: #666; font-size: 1.1rem; margin: 0; } .ship-hero .divider { width: 60px; height: 1px; background: #c5a059; margin: 22px auto 0; } /* ===== Lead ===== */ .ship-lead { background: #fff; border: 1px solid #e8e2d8; padding: 28px 34px; margin: 30px 0 18px; text-align: center; box-shadow: 0 2px 10px rgba(0, 0, 0, 0.04); } .ship-lead p { margin: 0; font-size: 1rem; color: #333; } .ship-note { text-align: center; font-size: 0.85rem; color: #777; margin: 0 0 40px; } /* ===== 标题 ===== */ .ship-container h2 { font-family: 'Playfair Display', serif; font-size: 1.4rem; text-transform: uppercase; letter-spacing: 2px; margin: 56px 0 22px; padding-bottom: 10px; border-bottom: 1px solid #c5a059; color: #1a1a1a; } .ship-container h3 { font-family: 'Playfair Display', serif; font-size: 1.15rem; color: #1a1a1a; margin: 32px 0 12px; letter-spacing: 0.5px; } .ship-container h3 .region-tag { font-family: 'Helvetica Neue', Arial, sans-serif; font-size: 0.7rem; text-transform: uppercase; letter-spacing: 1px; color: #c5a059; border: 1px solid #c5a059; padding: 3px 10px; margin-left: 10px; vertical-align: middle; display: inline-block; border-radius: 2px; } .ship-container p, .ship-container li { font-size: 0.95rem; color: #444; } .ship-container a { color: #c5a059; text-decoration: none; font-weight: 500; border-bottom: 1px solid transparent; transition: border-color 0.2s; } .ship-container a:hover { border-bottom-color: #c5a059; } /* ===== 国家标签 ===== */ .ship-countries { display: flex; flex-wrap: wrap; gap: 7px; margin: 14px 0 18px; } .ship-countries .ctag { font-size: 0.72rem; color: #555; background: #f0ece4; padding: 4px 10px; border-radius: 2px; letter-spacing: 0.3px; } .ship-countries .ctag.more { background: transparent; color: #999; font-style: italic; } /* ===== 运费卡片 ===== */ .ship-rate-card { background: #fff; border: 1px solid #e8e2d8; padding: 22px 28px; margin: 16px 0 26px; box-shadow: 0 2px 10px rgba(0, 0, 0, 0.04); } .ship-rate-card .rate-row { display: flex; align-items: center; justify-content: space-between; padding: 16px 0; border-bottom: 1px solid #f0ece4; } .ship-rate-card .rate-row:last-child { border-bottom: none; } .ship-rate-card .rate-row .rate-service { flex: 1.6; } .ship-rate-card .rate-row .rate-service strong { display: block; font-size: 0.95rem; color: #1a1a1a; margin-bottom: 3px; } .ship-rate-card .rate-row .rate-service span { font-size: 0.82rem; color: #777; } .ship-rate-card .rate-row .rate-time { flex: 1.2; text-align: center; font-size: 0.85rem; color: #555; } .ship-rate-card .rate-row .rate-price { flex: 0.8; text-align: right; font-family: 'Playfair Display', serif; font-size: 1.2rem; color: #c5a059; } .ship-rate-card .rate-row .rate-price.free { color: #1a1a1a; font-weight: 700; } .ship-rate-card .rate-row.featured { background: #faf8f4; margin: 0 -28px; padding: 16px 28px; border-bottom: 1px solid #f0ece4; } .ship-rate-card .rate-row.featured:last-child { border-bottom: none; } .ship-rate-card .rate-row.featured .rate-price { color: #1a1a1a; font-weight: 700; } /* ===== 时间线 ===== */ .ship-timeline { list-style: none; padding: 0; margin: 28px 0; counter-reset: step; } .ship-timeline li { position: relative; padding: 0 0 28px 56px; counter-increment: step; } .ship-timeline li:last-child { padding-bottom: 0; } .ship-timeline li::before { content: counter(step); position: absolute; left: 0; top: 0; width: 34px; height: 34px; line-height: 34px; text-align: center; border-radius: 50%; border: 1px solid #c5a059; color: #c5a059; font-family: 'Playfair Display', serif; font-size: 0.95rem; background: #fff; } .ship-timeline li::after { content: ''; position: absolute; left: 17px; top: 36px; bottom: 6px; width: 1px; background: #e8e2d8; } .ship-timeline li:last-child::after { display: none; } .ship-timeline li strong { display: block; font-size: 0.95rem; color: #1a1a1a; margin-bottom: 4px; } .ship-timeline li span { font-size: 0.85rem; color: #666; } /* ===== 时间表 ===== */ .ship-timeframe { width: 100%; border-collapse: collapse; margin: 22px 0 34px; font-size: 0.9rem; background: #fff; border: 1px solid #e8e2d8; box-shadow: 0 2px 10px rgba(0, 0, 0, 0.04); } .ship-timeframe th, .ship-timeframe td { padding: 14px 18px; text-align: left; border-bottom: 1px solid #f0ece4; } .ship-timeframe th { font-family: 'Playfair Display', serif; font-weight: normal; color: #1a1a1a; background: #faf8f4; font-size: 0.85rem; text-transform: uppercase; letter-spacing: 1px; } .ship-timeframe td { color: #444; } .ship-timeframe tr:last-child td { border-bottom: none; } /* ===== 支持卡片 ===== */ .ship-support { display: grid; grid-template-columns: repeat(auto-fit, minmax(250px, 1fr)); gap: 16px; margin: 26px 0; } .ship-support .support-item { background: #fff; border: 1px solid #e8e2d8; padding: 24px; box-shadow: 0 2px 10px rgba(0, 0, 0, 0.04); } .ship-support .support-item strong { display: block; font-size: 0.95rem; color: #1a1a1a; margin-bottom: 6px; } .ship-support .support-item p { margin: 0; font-size: 0.85rem; color: #555; line-height: 1.6; } /* ===== CTA ===== */ .ship-cta { text-align: center; padding: 50px 30px; background: #1a1a1a; color: #fff; margin-top: 56px; } .ship-cta h3 { font-family: 'Playfair Display', serif; font-size: 1.5rem; margin: 0 0 10px; color: #fff; letter-spacing: 1px; } .ship-cta p { color: #aaa; font-size: 0.9rem; margin: 0 0 24px; } .ship-cta a { display: inline-block; background: #c5a059; color: #1a1a1a; padding: 14px 40px; text-decoration: none; font-weight: 700; letter-spacing: 2px; text-transform: uppercase; font-size: 0.8rem; border-radius: 2px; border: 1px solid #c5a059; transition: all 0.2s; } .ship-cta a:hover { background: transparent; color: #c5a059; border-bottom-color: #c5a059; } /* ===== 响应式 ===== */ @media (max-width: 768px) { .ship-hero { padding: 40px 16px 30px; } .ship-hero h1 { font-size: 1.9rem; letter-spacing: 2px; } .ship-lead { padding: 22px 20px; } .ship-rate-card { padding: 18px 20px; } .ship-rate-card .rate-row { flex-wrap: wrap; gap: 8px 0; } .ship-rate-card .rate-row .rate-service, .ship-rate-card .rate-row .rate-time, .ship-rate-card .rate-row .rate-price { flex: 1 1 100%; text-align: left; } .ship-rate-card .rate-row.featured { margin: 0 -20px; padding: 16px 20px; } .ship-timeframe th, .ship-timeframe td { padding: 12px 14px; font-size: 0.82rem; } .ship-container h3 .region-tag { display: block; margin: 6px 0 0 0; text-align: left; width: fit-content; } }
Shipping & Delivery
Priority air freight. Zero surprises at your door.
All LOTTEDS orders ship via air freight priority (DHL, FedEx, or UPS). Duties, customs fees, and import taxes are included in the price you see — the checkout total is your final price. We handle customs clearance on your behalf.
Shipping Rates by Region
Rest of World 11 Countries — Duties Not Included
Australia Canada Hong Kong SAR United States United Kingdom Japan South Korea Singapore New Zealand Malaysia United Arab Emirates
Economy Delivery Orders €0.00–€100.00
10–13 business days
€5.00
Standard Delivery Orders €0.00–€100.00
8–11 business days
€8.00
Express Delivery Orders €0.00–€100.00 · Recommended
5–8 business days
€12.00
VIP Express Shipping Orders €100.00 and up
5–8 business days
€10.00
European Economic Area 29 Countries — Duties Included
Austria Belgium Bulgaria Croatia Cyprus Czechia Denmark Estonia Finland France Germany Greece Hungary Iceland Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands Norway Poland Portugal Romania Slovakia Slovenia Spain Sweden
Standard Delivery All orders
8–15 business days
FREE
Express Delivery All orders · Recommended
5–8 business days
FREE
Switzerland Duties Not Included
Switzerland
Express Delivery Orders €0.00–€100.00
5–8 business days
€20.00
Express Delivery (over €100) Orders €100.01 and above
5–8 business days
€30.00
Order Processing & Delivery
- Order Confirmed You will receive a confirmation email with your order details.
- Processing Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
- Air Freight Priority Orders are handed to DHL, FedEx, or UPS for express international transport.
- Tracking A tracking link is emailed once your order leaves our studio.
- Final Delivery Delivery times vary by region; see rates above for estimates.
| Service | Region | Estimated Delivery |
|---|---|---|
| Express | All & EEA | 5–8 business days |
| VIP Express | Rest of World (€100+) | 5–8 business days |
| Standard | EEA | 8–15 business days |
| Standard | Rest of World | 8–11 business days |
| Economy | Rest of World | 10–13 business days |
| Express (Switzerland) | Switzerland | 5–8 business days |
Tracking, Customs & Support
Track Your Order
Use the tracking number in your dispatch email, or contact us at info@lottedsteam.com.
Customs & Duties
EEA: No additional fees, VAT included. Switzerland: Recipient responsible for any duties. Rest of World: Local customs/import taxes are recipient's responsibility.
Lost or Delayed Packages
Contact us within 14 days of the expected delivery date with your order number, and we will open a claim.
Address Changes
Double-check your address at checkout. We cannot redirect packages once dispatched. Reshipment due to incorrect address is at customer's expense.