We're a next-generation alternative to traditional luxury. Our pieces use materials that outperform many high-end brands — 316L surgical-grade stainless steel, PVD-bonded 18K gold, and ethically created gemstones — at a price that reflects materials and craftsmanship, not a brand markup. The look is luxury. The feel is luxury. The difference is what you don't pay for: a name you're supposed to impress others with.

Traditional luxury brands spend heavily on retail overhead, celebrity endorsements, and multi-tier distribution. We don't. You pay for materials and craftsmanship — not a Fifth Avenue lease or a magazine ad campaign. We also use lab-grown gemstones and 316L steel, which cost significantly less than mined diamonds and solid gold — while offering identical or superior performance. Learn more about our materials →

Never. Green skin is caused by brass and copper — cheap industrial metals used by fast-fashion jewelry brands. Our baseline material is 316L stainless steel, the same alloy used in surgical implants. It's nickel-free, biocompatible, and completely non-reactive with human skin. No green marks. No rashes. Period.

Yes — our 316L steel and PVD-finished pieces are fully water-resistant. You can wash your hands, get caught in the rain, or sweat through a workout without worry. However, we recommend removing jewelry before swimming (chlorine and saltwater can dull any metal over time) and always drying your pieces after exposure. Full care guide →

With proper care, our PVD 18K gold finish lasts 3+ years of daily wear — and many customers report their pieces looking new after 5+ years. This is because PVD (Physical Vapor Deposition) bonds gold at the molecular level, unlike standard electroplating that simply sits on the surface. After 2+ years without maintenance, some natural darkening may occur on silver-based pieces — this is normal oxidation and can be restored with the polishing cloth included in your order.

316L stainless steel will not tarnish. Sterling silver may develop a natural patina over time — this is proof of its purity and can be reversed in seconds with the polishing cloth we include. Our PVD gold finish resists fading significantly better than standard plating. If you ever experience unexpected fading, contact us — we'll make it right. Materials deep dive →

Every LOTTEDS piece is covered by our Lifetime Warranty against manufacturing defects — including stone loosening, clasp malfunction, and structural issues. We provide free replacement parts for life. Simply email info@lottedsteam.com with photos of the issue. For non-warranty damage, we can often help with repairs or replacements at minimal cost.

This is exactly why LOTTEDS exists. Our founder, Livia, spent 12 years listening to customers whose skin reacted to traditional jewelry. She built this brand specifically for people who've been told "maybe jewelry just isn't for you." Our 316L stainless steel is nickel-free and hypoallergenic — it's the same material used in orthopedic implants and surgical tools. If you've ever had a reaction to jewelry, LOTTEDS was made for you. Read Livia's story →

We have a comprehensive size guide with measurement instructions and conversion charts between US, EU, UK, and Asian sizing systems. Visit our Size Guide →

We offer one free size exchange per order. If your ring or bracelet doesn't fit, email service@lottedsjewelry.com and we'll arrange a swap — on us.

Yes, for most designs. Contact our team at service@lottedsjewelry.com with the piece you're interested in and your size requirements. We'll confirm availability and timeline.

No. All duties and taxes are included in the price you see at checkout. You will not be asked to pay anything extra when your package arrives. We handle customs clearance on your behalf — the price we show is the price you pay, delivered.

All LOTTEDS shipments are fully insured. In the rare event of a lost package, we will coordinate with the carrier and dispatch a complimentary replacement — no cost to you, no waiting for an investigation to complete.

Absolutely. You'll receive a tracking number as soon as your order ships. Track it in real time from our studio to your door. If you haven't received tracking within 3 business days, email us at service@lottedsjewelry.com.

You have 30 days from delivery to return any unworn piece in its original packaging. Simply email info@lottedsteam.com with your order number. Return shipping is the customer's responsibility (unless the item arrived damaged or incorrect), and refunds are processed within 5–10 business days of us receiving the return. Full returns policy →

Yes — a Lifetime Warranty against manufacturing defects. This covers stone loosening due to setting failure, clasp or hinge malfunction, and structural defects. We provide free replacement parts for life. Contact info@lottedsteam.com with photos of the issue and we'll take care of you.

Our loyalty program — and it's completely automatic. Every purchase you make accumulates toward lifetime tiers that unlock real benefits: free shipping, exclusive discounts, surprise gift packages, and for our SVIP members, 48-hour unconditional refunds and personal styling support. Explore The Circle →

You're in from your first order. We track your purchases automatically by email — no sign-up, no points to calculate, nothing to remember. Your tier never expires.

Every LOTTEDS piece is an original creation. Our designers — including Bob and our collective of independent artisans — draw inspiration from the architectural jewelry traditions of Rome. We honor classic silhouettes, but every piece is independently designed and executed with our own modern, skin-safe materials. LOTTEDS is not affiliated with any third-party luxury brand. Learn about our design philosophy →

Our pieces feature hallmark engravings that reflect classical jewelry-making traditions. These are part of our design language — an homage to the great jewelry houses, executed with precision and respect. Every marking is an original LOTTEDS interpretation, not a replica of any existing brand's marks.